This Privacy Policy explains how ibizabet collects, uses, stores, shares, and protects the personal information of Filipino players and visitors who access the ibizabet platform. Your privacy matters to us — and this document tells you exactly what we do with your data and why.
ibizabet is committed to protecting your personal information in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. By accessing or using the ibizabet platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Privacy Policy ("Policy") is issued by ibizabet ("ibizabet," "we," "us," or "our") and applies to all personal data collected from individuals ("you," "Data Subject") who register for an ibizabet account, use any feature of the ibizabet platform, contact ibizabet support, or visit the ibizabet website at ibizabet.app.
This Policy covers all forms of personal data processing carried out by ibizabet, whether data is collected directly from you, generated through your use of the platform, or received from third-party service providers acting on ibizabet's behalf. It applies regardless of the device or network you use to access ibizabet, including mobile browsers, desktop browsers, and tablet interfaces used from anywhere within the Philippines.
ibizabet processes personal data primarily to provide a safe, fair, and compliant online gaming service to Filipino players aged 21 and above. The protection of your personal information is not an afterthought for ibizabet — it is a core operational and legal obligation that shapes how our platform is built and maintained.
ibizabet collects different categories of personal data at various stages of your relationship with the platform. The following table summarises the main categories of data ibizabet collects and their primary purpose:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, government ID number | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province, region) | Registration & account updates |
| Verification Documents | PhilSys ID, passport, driver's license, UMID, voter's ID, proof of address | KYC / identity verification |
| Financial Data | GCash number, PayMaya number, bank account name, deposit and withdrawal records | Deposits, withdrawals, KYC |
| Gaming Activity Data | Game sessions, wager amounts, wins and losses, game history, bonus usage | During gameplay |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatically on platform access |
| Communications Data | Support chat logs, email correspondence, feedback submissions | When you contact ibizabet support |
| Responsible Gaming Data | Deposit limits set, session time configurations, self-exclusion status | When you use responsible gaming tools |
ibizabet does not collect special categories of sensitive personal data (such as health information, religious beliefs, or political opinions) unless specifically required by regulatory obligations and with your explicit consent. ibizabet does not collect payment card numbers or CVV codes directly — all card-based transactions are handled by certified third-party payment processors.
ibizabet collects your personal data through the following channels and methods:
ibizabet uses the personal data it collects for the following purposes, each tied to a lawful basis described in Section 5:
ibizabet does not use your personal data for automated decision-making that produces legally significant effects without human review, except where such automated processing is required for real-time fraud detection and is subject to manual review upon your request.
Under the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173), ibizabet processes your personal data on the following lawful bases:
Where ibizabet relies on your consent as the legal basis for processing, you retain the right to withdraw that consent at any time by updating your account preferences or contacting ibizabet support. Withdrawal of consent will not affect processing already carried out under other lawful bases, such as contractual necessity or legal obligation.
ibizabet does not sell, rent, or trade your personal data to any third party for their own commercial purposes. ibizabet shares your personal data only in the circumstances described below, and only to the extent necessary for the stated purpose:
All third parties with whom ibizabet shares personal data are required to implement appropriate technical and organizational security measures and are prohibited from using your data for any purpose other than that for which it was shared.
ibizabet uses cookies and similar tracking technologies to ensure the proper functioning of the platform, enhance your experience, and support ibizabet's security and analytics functions. A cookie is a small text file placed on your device when you access the ibizabet website.
ibizabet uses the following categories of cookies:
You may configure your browser settings to block or delete cookies at any time. Please note that disabling strictly necessary cookies will prevent you from completing the ibizabet login process and accessing account features. ibizabet does not use advertising or behavioral tracking cookies that share your data with external advertising networks.
ibizabet retains your personal data only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Legal / AML obligation |
| KYC Documents | Duration of account + 5 years post-closure | PAGCOR / AMLC compliance |
| Financial Transaction Records | Duration of account + 5 years post-closure | Financial regulatory requirement |
| Gaming Activity Logs | Duration of account + 2 years post-closure | Dispute resolution / audit |
| Support Communications | 3 years from last communication | Dispute resolution |
| Marketing Consent Records | Duration of consent + 3 years | Legal proof of consent |
| Technical / Log Data | 12 months from collection | Security monitoring |
Upon expiry of the applicable retention period, ibizabet will securely delete or anonymize your personal data. Where anonymization is applied, the resulting data can no longer be attributed to you and is no longer subject to this Privacy Policy.
ibizabet implements a range of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, disclosure, alteration, or destruction. Key security measures in place on the ibizabet platform include:
While ibizabet takes every reasonable precaution to protect your data, no data transmission over the internet or storage system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your ibizabet account credentials and for ensuring you use the ibizabet login page only on trusted, secure devices and networks.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights regarding your personal data held by ibizabet. You may exercise any of these rights by contacting the ibizabet Data Protection Officer using the details provided in Section 14.
ibizabet will respond to all data subject rights requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, ibizabet may extend this period by a further thirty (30) days, with prior notification to you. ibizabet will not charge a fee for processing data subject requests unless they are manifestly unfounded, repetitive, or excessive.
ibizabet's platform is strictly intended for adults aged 21 years and above, consistent with PAGCOR's minimum age requirements for online casino-style gaming in the Philippines. ibizabet does not knowingly collect personal data from individuals below the age of 21.
All registrants are required to complete identity and age verification using a valid Philippine government-issued identification document. Where ibizabet discovers that personal data has been collected from a person who does not meet the 21+ age requirement, ibizabet will immediately close the relevant account, reverse any outstanding financial transactions where technically possible, permanently delete the personal data collected, and report the incident as required by applicable law.
If you have reason to believe that a minor has registered on the ibizabet platform or that your personal data has been used to register an account without your consent, please contact ibizabet support immediately using the details in Section 14.
The ibizabet platform may contain references or navigational links to third-party services, payment platforms, or informational resources. This Privacy Policy applies exclusively to data processed by ibizabet within the ibizabet platform. ibizabet is not responsible for the privacy practices of any third-party service to which reference is made, and ibizabet encourages you to review the privacy policies of any third-party platform you choose to access independently.
When you use a third-party payment method such as GCash or PayMaya to fund your ibizabet account, your interaction with that payment provider's interface is subject to the privacy policy of that provider. ibizabet receives only the transaction confirmation data necessary to credit your ibizabet account balance.
ibizabet reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, PAGCOR regulatory requirements, the Data Privacy Act's implementing rules, or ibizabet's operational practices. When material changes are made, ibizabet will update the effective date at the top of this page and, where reasonably practicable, notify registered players via their registered email address or through an in-platform notification displayed upon the next ibizabet login.
Your continued use of the ibizabet platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes and your agreement to the updated terms. ibizabet recommends reviewing this page periodically — at minimum, once every three months.
If you do not agree to the updated Privacy Policy, you must discontinue use of the ibizabet platform and may request account closure as described in the ibizabet Terms and Conditions. Your outstanding balance will be returned to your registered payment method following completion of KYC verification.
ibizabet has designated a Data Protection Officer ("DPO") responsible for overseeing ibizabet's compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you wish to exercise any of your data subject rights, raise a privacy concern, or submit a data-related complaint, please contact ibizabet's DPO using the details below.
ibizabet Data Protection Officer
Email:
General Support:
Operating Hours: Monday to Sunday, 08:00 – 23:00 Philippine Standard Time (PST)
Response Time: Within 30 calendar days for data subject rights requests;
within 24 hours for urgent account-related privacy matters.
If you are not satisfied with ibizabet's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information on filing a complaint with the NPC is publicly available through the Commission's official channels.
For questions specifically related to responsible gaming data, deposit limits, self-exclusion records, or gaming history, please also refer to the Responsible Gaming section of the ibizabet platform.
A quick overview of ibizabet's core data protection commitments. These summaries do not replace the full Policy above — please read each section for complete and binding detail.
Every page of the ibizabet platform — including the ibizabet login and cashier — is protected by SSL/TLS encryption. Your credentials and financial data are never transmitted in plain text.
ibizabet does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Your data stays within ibizabet's controlled operational ecosystem.
ibizabet's data processing practices are aligned with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, including registration with the National Privacy Commission.
All ibizabet accounts are subject to government-issued ID verification to confirm age eligibility. ibizabet does not knowingly hold data belonging to individuals under the age of 21.
ibizabet collects only the personal data that is strictly necessary for the purpose for which it is collected. We do not build data profiles beyond what our operational and legal obligations require.
Filipino ibizabet players hold the full suite of data subject rights under the Data Privacy Act — access, rectification, erasure, objection, and portability — exercisable by contacting ibizabet's DPO at any time.
Your personal information is handled with care, kept secure, and never sold to third parties. ibizabet is built for Filipino players who expect both great gaming and genuine data protection. Sign in or explore the casino lobby — your privacy is always our priority.
Must be 21 years of age or older. Play responsibly. See our Responsible Gaming page and Terms & Conditions for full platform rules.