These Terms and Conditions govern your access to and use of the ibizabet platform, including all gaming products, account services, promotional offers, and financial transactions available to players in the Philippines. Please read them carefully before registering or using any ibizabet service.
By accessing, registering, or using the ibizabet platform in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree to any provision of these Terms, you must immediately discontinue use of the ibizabet platform.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and ibizabet ("ibizabet," "the Platform," "we," "us," or "our") governing your use of the ibizabet website, mobile browser interface, game products, account services, and all related features accessible at ibizabet.app.
By creating an ibizabet account, completing the registration process, making a deposit, placing a wager, or otherwise accessing any feature of the ibizabet platform, you unconditionally accept these Terms and all policies incorporated herein by reference, including but not limited to the Privacy Policy and Responsible Gaming Policy.
These Terms apply to all users of the ibizabet platform, regardless of the device used, connection type, or geographic location within the Philippines from which access is made. If you are accessing ibizabet on behalf of another person, you represent that you have the authority to bind that person to these Terms.
To register and maintain an ibizabet account, you must satisfy all of the following eligibility requirements at all times:
ibizabet reserves the right to request identity verification documents at any time and to suspend or permanently close accounts where eligibility cannot be confirmed. Any funds in an ineligible account may be withheld pending investigation.
To access real-money gaming features on ibizabet, you must complete the account registration process, which requires you to provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and mobile number.
You represent and warrant that all information provided during registration and at any subsequent point of verification is truthful, accurate, and not misleading. Providing false, incomplete, or fictitious information during registration constitutes a material breach of these Terms and may result in the immediate termination of your ibizabet account and forfeiture of any balance held therein.
ibizabet is required to conduct Know Your Customer ("KYC") verification prior to processing withdrawal requests and may require KYC at any point during the account lifecycle. You agree to provide the following documents upon request:
ibizabet may place a hold on your account or restrict withdrawals until satisfactory KYC documentation is submitted and verified. Failure to complete KYC within a reasonable period following a request may result in account suspension.
You are solely responsible for maintaining the confidentiality and security of your ibizabet login credentials, including your username and password. You must not share your login credentials with any third party or permit any other person to access your ibizabet account.
All activity conducted through your ibizabet account following a successful login will be attributed to you and treated as authorized, whether or not you personally conducted that activity. ibizabet shall not be liable for any losses resulting from unauthorized access to your account where such access arose from your failure to maintain the security of your credentials.
You must notify ibizabet immediately upon becoming aware of any unauthorized access to your account, any suspected compromise of your login credentials, or any unusual activity in your account transaction history. Notification must be made by contacting ibizabet support with your registered email address.
ibizabet employs SSL/TLS encryption on all pages of the platform, including the ibizabet login page. However, ibizabet cannot guarantee the security of data transmitted over networks outside of its control. You are responsible for ensuring the security of the device and network connection you use to access ibizabet.
ibizabet accepts deposits and processes withdrawal requests in Philippine Peso (₱) via the payment methods made available on the platform at the time of transaction. Supported payment methods currently include GCash, PayMaya, and bank transfers via BPI, BDO, and Metrobank, subject to change without prior notice.
The minimum deposit amount on ibizabet is ₱200 unless otherwise stated for a specific payment method or promotional offer. Minimum and maximum withdrawal amounts are displayed in the cashier section of your ibizabet account and are subject to periodic revision.
All deposits made to your ibizabet account must originate from a payment method registered in your own name. ibizabet strictly prohibits the use of third-party payment sources. Any deposit identified as originating from a payment method not registered to the account holder will be reversed, and the account may be suspended pending investigation.
Withdrawal requests will be processed to the same payment method used for the most recent qualifying deposit where technically possible. ibizabet reserves the right to request additional verification before processing any withdrawal. Processing times are as follows:
ibizabet does not charge fees on standard withdrawals. However, your payment provider may apply its own transaction fees, which are outside ibizabet's control. Currency conversion fees may apply if your account or payment method operates in a currency other than Philippine Peso.
ibizabet reserves the right to reverse, delay, or decline any transaction where there is reasonable suspicion of fraud, money laundering, or breach of these Terms. ibizabet complies with applicable anti-money laundering ("AML") regulations and may be required to report suspicious transactions to relevant Philippine authorities.
ibizabet may from time to time offer bonuses, free plays, cashback promotions, reload offers, and other incentives to eligible players. All promotional offers are subject to specific terms and conditions published alongside the relevant promotion, which form part of these Terms by incorporation.
Unless expressly stated otherwise in the specific promotional terms, the following general bonus conditions apply to all ibizabet promotions:
Players who registered primarily to exploit bonus offers without genuine gaming intent, as determined by ibizabet in its reasonable discretion, may have their accounts suspended and any outstanding bonus balances forfeited.
All games available on the ibizabet platform, including slots, live casino tables, bingo rooms, crash games, and any other game format, operate according to their individual game rules as displayed within the game interface. It is your responsibility to familiarise yourself with the rules of any game before wagering real money.
ibizabet's game library consists exclusively of titles from certified third-party game providers. All games are subject to independent fairness certification and use Random Number Generator ("RNG") technology where applicable. Return-to-Player ("RTP") percentages for ibizabet slot games are accessible through the Analysis section of the platform.
In the event of a malfunction, disconnection, or technical error during a game session, ibizabet's technical logs will be used to determine the outcome of the affected round. ibizabet reserves the right to void any wager that cannot be verified as valid due to a technical error. Refunds of voided wagers will be credited to your ibizabet account balance.
ibizabet does not permit the use of automated betting software, bots, scripts, artificial intelligence tools, or any other automated means to place wagers or interact with the platform. Detection of such activity will result in immediate account suspension and forfeiture of any balance.
ibizabet's live dealer tables operate in real time. Results on live dealer games are determined by physical game outcomes (cards dealt, roulette ball landing, dice rolls) and are final once the round is declared closed by the live dealer. No disputes regarding live dealer results will be accepted after the round has concluded and the result has been displayed.
The following conduct is strictly prohibited on the ibizabet platform. Engaging in any of the following will constitute a material breach of these Terms and may result in account suspension, permanent termination, forfeiture of funds, and referral to relevant Philippine law enforcement or regulatory authorities:
All content on the ibizabet platform, including but not limited to the ibizabet brand name, logo, website design, user interface layout, game graphics, audio elements, written content, promotional materials, and software, is the intellectual property of ibizabet or its licensors and is protected by applicable copyright, trademark, and intellectual property laws of the Philippines and international conventions.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the ibizabet platform solely for your personal, non-commercial gaming entertainment purposes. This license does not include the right to copy, reproduce, modify, distribute, publicly display, or create derivative works from any ibizabet content without express prior written consent from ibizabet.
Any feedback, suggestions, or ideas you submit to ibizabet regarding the platform or its features may be used by ibizabet without obligation of compensation, acknowledgment, or confidentiality to you.
The ibizabet platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. ibizabet does not warrant that the platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
To the fullest extent permitted by applicable Philippine law, ibizabet's total liability to you for any claim arising out of or related to these Terms or your use of the platform shall not exceed the total amount deposited by you into your ibizabet account in the thirty (30) calendar days immediately preceding the event giving rise to the claim.
ibizabet shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the platform, including but not limited to loss of winnings due to technical errors, network interruptions, or account suspension resulting from a breach of these Terms.
Gaming involves financial risk. You acknowledge that you may lose all funds deposited into your ibizabet account. ibizabet is not responsible for any financial losses you sustain through normal gaming activity on the platform. You are solely responsible for your wagering decisions.
ibizabet is committed to promoting responsible gaming across all products and services available on the platform. ibizabet enforces a strict minimum age requirement of 21 years for all registered players, consistent with PAGCOR's regulatory framework for online gaming in the Philippines.
ibizabet provides the following responsible gaming tools directly within every player's account dashboard, accessible immediately after each ibizabet login:
For more detailed information on ibizabet's responsible gaming commitments, tools, and external support resources, please visit the dedicated Responsible Gaming page.
ibizabet reserves the right to suspend, restrict, or permanently terminate your ibizabet account at any time and without prior notice if ibizabet determines, in its reasonable discretion, that:
Upon termination for breach of these Terms, ibizabet reserves the right to forfeit any remaining balance in your account. Upon termination for non-breach reasons (e.g., voluntary account closure or extended inactivity), ibizabet will process a withdrawal of your verified account balance to your registered payment method within a reasonable period, subject to completed KYC verification.
You may close your ibizabet account voluntarily at any time by contacting ibizabet support. Voluntary closure requests will be processed within five (5) business days. Any outstanding wagering requirements on active bonus funds at the time of closure will be forfeited.
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms, including disputes relating to their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute with ibizabet informally by submitting a written description of the dispute to ibizabet's support team. ibizabet will endeavor to respond to dispute submissions within ten (10) business days.
If informal resolution is not achieved within thirty (30) calendar days of the initial submission, either party may proceed to formal dispute resolution through the competent courts of the Philippines or through any applicable regulatory complaint mechanism available under PAGCOR's framework for online gaming operations.
ibizabet reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, ibizabet will update the effective date displayed at the top of this page and, where reasonably practicable, notify registered players via the email address on file or through an in-platform notification upon the next ibizabet login.
Your continued use of the ibizabet platform following the publication of revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must cease using the platform and may request account closure as described in Section 12.
It is your responsibility to review these Terms periodically. ibizabet recommends checking this page at least once per month for any updates. The version of the Terms in force at the time of any dispute will apply to the resolution of that dispute.
If you have questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the ibizabet platform, you may contact the ibizabet support team using the details below.
ibizabet Player Support
Email: [email protected]
Operating Hours: Monday to Sunday, 08:00 – 23:00 Philippine Standard Time (PST)
Response Time: Within 24 hours for standard queries; within 4 hours for
urgent account and payment matters.
For responsible gaming support and self-exclusion assistance, please visit the Responsible Gaming page for direct access to ibizabet's player protection tools and guidance on external support resources available in the Philippines.
A quick-reference overview of the most important ibizabet platform rules. These summaries do not replace the full Terms above — please read the complete sections for binding detail.
All ibizabet players must be at least 21 years old at registration. Government-issued photo ID verification is required. No exceptions are made for underage access under any circumstances.
ibizabet enforces a strict single-account policy. Operating duplicate accounts — regardless of the name or device used — constitutes a breach of these Terms and will result in account termination and balance forfeiture.
All deposits and withdrawals on ibizabet must be made using payment methods registered in your own name. GCash, PayMaya, BPI, BDO, and Metrobank are accepted. Third-party payment sources are strictly prohibited.
All ibizabet bonuses carry wagering requirements that must be met before bonus-derived winnings can be withdrawn. Requirements and validity periods are stated in individual promotion terms. Abuse of bonuses will result in forfeiture.
ibizabet maintains a zero-tolerance policy on fraud, collusion, bot usage, and money laundering. Accounts found engaging in any prohibited conduct will be permanently closed and may be reported to Philippine authorities.
ibizabet players can activate temporary or permanent self-exclusion directly from the account dashboard after each ibizabet login. No support ticket is needed. Self-exclusion takes effect immediately upon activation.
ibizabet is open to Filipino players aged 21 and above who have read and accepted these Terms. Sign in to your existing account or explore the ibizabet casino lobby — slots, live dealer, bingo, and more, all in Philippine Peso with GCash and PayMaya at the cashier.
Must be 21 years of age or older. Play responsibly. ibizabet supports PAGCOR responsible gaming standards. See our Responsible Gaming page for player protection tools.